> For the complete documentation index, see [llms.txt](https://www.information-architecture.world/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.information-architecture.world/content-collection/collections/world-ia-day-2014/empathy-for-the-content-peter-jones-wiad14-washington-d.c..md).

# Empathy for the Content - Peter Jones - WIAD14 Washington, D.C.

Peter Jones presents a World IA Day 2014 talk about answering health-seeking questions with empathy for content.

{% embed url="<https://www.youtube.com/watch?v=FmPziUfPWhc>" %}

Watch on [YouTube](https://www.youtube.com/watch?v=FmPziUfPWhc)

## Empathy for the Content: Answering Health-Seeking Questions

### Resource information

* **Presenter:** Peter Jones
* **Event:** World IA Day 2014 Washington, D.C.
* **Date published:** 2015 February 15
* **Format:** Talk
* **Language:** English
* **Topic:** [Communication](/content-collection/topics/communication.md)

***

### Part of collections

* [World IA Day 2014](/content-collection/collections/world-ia-day-2014.md)