Issue #31: November 2024
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Issue #31: November 2024
Hello, IA enthusiasts!
We’re thrilled to announce that Andrea Resmini will be the Global Keynote Speaker for World Information Architecture Day 2025! His pre-recorded keynote will be translated and shared worldwide, creating an opportunity for IA professionals, students, and enthusiasts from all corners of the globe to connect, learn, and grow.
Andrea’s talk will take us on a journey through decades of information architecture, highlighting key moments in the evolution of our discipline. From the rise of the web and mobile technology to the current wave of artificial intelligence, his keynote will inspire us to preserve IA’s foundational principles while navigating the challenges and opportunities of change.
And here’s where you come in—we’re looking for new locations to host World IA Day events! If you’ve ever considered organizing one in your community, now is the time. To help spark inspiration, Soyeon Lee shares her experience hosting World IA Day in Hong Kong, offering invaluable tips and encouragement. Read Soyeon’s story here.
This year’s theme, “Challenges of Change: Adapting Information Architecture for an Evolving World,” invites us to reflect on how IA adapts to meet shifting needs—analogue or digital, student or practitioner, local or global.
Ready to join the movement? Learn more about the WIAD25 theme, Andrea’s talk, explore the current list of hosting locations, and find details about organizing your event here:
Final note: We're shifting our social media focus to better align with our
and your preferences. As many of you move to new platforms, we’re stepping back from X and Facebook. You can now connect with us on
,
,
, and
. See you there.
Things are happening, slowly by design and with intent. Thanks once again for your patience!
~ Grace Lau & Xander Roozen
Co-president team, WIAA
Soyeon shares her experience organizing World Information Architecture Day Hong Kong
You might want to organize one too in your local community! Soyeon Lee shares her personal experience organising WIAD in Hong Kong, emphasising the importance of community building and collaboration. She organized World IA Day in Hong Kong from 2017 to 2019. In this article, she shares her experiences and challenges in being part of the World IA Day community.
We’re looking for a Treasurer
WIAA is searching for a dedicated Treasurer Officer because the position has been unfilled for several years. We are looking for a volunteer to manage the organization's financial operations. It is important to note that all officers and board members are volunteers.
In this issue:
Upcoming World IA Café talks
From the Content Collection
Resources and Development in the Community
From Community Partners
World IA Café Conversations
World IA Café takes place 1-2 times a month featuring short talks followed by discussion and networking.
Taxonomy Talk Events
Taxonomy Talk events take place once a quarter. Events are generally short lectures (about 20 minutes long) with 15-20 minutes for discussion.
Clothing Sizes: A L/34W/EU 50 Problem Vinted's secondhand fashion marketplace had a big problem to address: sizes. In addition to missing size schemes and missing values, incorrect international conversions confused buyers engaged in cross-border thrifting.
From the Content Collection
Let's revisit some memories from the past World IA Day events:
From 2021, London: Avoiding Cultural Assumptions. In the insightful talk ‘
’ from World IA Day 2021 in London,
explores how cultural assumptions can shape our content strategies. Frances unpacks three common cognitive biases and their impact on delivering the right content to the right people. How do different cultures perceive and consume information, and what does that mean for tomorrow's content? Watch the video to find out!
Resources and Development in the Community
Here are 5 tips and resources we’ve come across that might inspire you in your work with information architecture and content strategy. We hope you find them helpful!
Content design relies on structure to ensure success across formats like pages, videos, or podcasts. Laura Pope shares 10 patterns to boost understanding, engagement, and effectiveness, plus a matrix for choosing the best fit.
Large Language Models (LLMs) transform AI but pose challenges like inaccuracies and data protection. Knowledge Graphs enhance LLM accuracy and safeguard data. Discover how they address these issues effectively.
If you know of any other events, programs, or worthwhile resources for information architecture, please
(form) or email
.
From our Community Partners:
The World Information Architecture Digest is a monthly global newsletter featuring Information Architecture perspectives and resources for learning and professional development, as well as general news about the association behind World IA Day.

NEXUS: A Brief History of Information Networks From the Stone Age to AI, by Yuval Noah Harari
Book Feature
Intercom’s blog needed a refresh. Lacking search functionality and display issues made it a less than ideal experience for readers. Optimal Workshop helped Intercom to make informed, user-focused changes to the navigation, resulting in a new blog that’s easier for readers to use and for Intercom staff to publish on.
Rosenfeld Media has a library archive, included with membership, that provides a resource of UX content spanning nearly a decade.
Intercom’s blog needed a refresh. Lacking search functionality and display issues made it a less than ideal experience for readers. Optimal Workshop helped Intercom to make informed, user-focused changes to the navigation, resulting in a new blog that’s easier for readers to use and for Intercom staff to publish on.

NEXUS: A Brief History of Information Networks From the Stone Age to AI, by Yuval Noah Harari
Book Feature

Issue #31: November 2024
Hello, IA enthusiasts!
We’re thrilled to announce that Andrea Resmini will be the Global Keynote Speaker for World Information Architecture Day 2025! His pre-recorded keynote will be translated and shared worldwide, creating an opportunity for IA professionals, students, and enthusiasts from all corners of the globe to connect, learn, and grow.
Andrea’s talk will take us on a journey through decades of information architecture, highlighting key moments in the evolution of our discipline. From the rise of the web and mobile technology to the current wave of artificial intelligence, his keynote will inspire us to preserve IA’s foundational principles while navigating the challenges and opportunities of change.
And here’s where you come in—we’re looking for new locations to host World IA Day events! If you’ve ever considered organizing one in your community, now is the time. To help spark inspiration, Soyeon Lee shares her experience hosting World IA Day in Hong Kong, offering invaluable tips and encouragement. Read Soyeon’s story here.
This year’s theme, “Challenges of Change: Adapting Information Architecture for an Evolving World,” invites us to reflect on how IA adapts to meet shifting needs—analogue or digital, student or practitioner, local or global.
Ready to join the movement? Learn more about the WIAD25 theme, Andrea’s talk, explore the current list of hosting locations, and find details about organizing your event here:
Final note: We're shifting our social media focus to better align with our
and your preferences. As many of you move to new platforms, we’re stepping back from X and Facebook. You can now connect with us on
,
,
, and
. See you there.
Things are happening, slowly by design and with intent. Thanks once again for your patience!
~ Grace Lau & Xander Roozen
Co-president team, WIAA
Soyeon shares her experience organizing World Information Architecture Day Hong Kong
You might want to organize one too in your local community! Soyeon Lee shares her personal experience organising WIAD in Hong Kong, emphasising the importance of community building and collaboration. She organized World IA Day in Hong Kong from 2017 to 2019. In this article, she shares her experiences and challenges in being part of the World IA Day community.
We’re looking for a Treasurer
WIAA is searching for a dedicated Treasurer Officer because the position has been unfilled for several years. We are looking for a volunteer to manage the organization's financial operations. It is important to note that all officers and board members are volunteers.
In this issue:
Upcoming World IA Café talks
From the Content Collection
Resources and Development in the Community
From Community Partners
World IA Café Conversations
World IA Café takes place 1-2 times a month featuring short talks followed by discussion and networking.
Taxonomy Talk Events
Taxonomy Talk events take place once a quarter. Events are generally short lectures (about 20 minutes long) with 15-20 minutes for discussion.
Clothing Sizes: A L/34W/EU 50 Problem Vinted's secondhand fashion marketplace had a big problem to address: sizes. In addition to missing size schemes and missing values, incorrect international conversions confused buyers engaged in cross-border thrifting.
From the Content Collection
Let's revisit some memories from the past World IA Day events:
From 2021, London: Avoiding Cultural Assumptions. In the insightful talk ‘
’ from World IA Day 2021 in London,
explores how cultural assumptions can shape our content strategies. Frances unpacks three common cognitive biases and their impact on delivering the right content to the right people. How do different cultures perceive and consume information, and what does that mean for tomorrow's content? Watch the video to find out!
Resources and Development in the Community
Here are 5 tips and resources we’ve come across that might inspire you in your work with information architecture and content strategy. We hope you find them helpful!
Content design relies on structure to ensure success across formats like pages, videos, or podcasts. Laura Pope shares 10 patterns to boost understanding, engagement, and effectiveness, plus a matrix for choosing the best fit.
Large Language Models (LLMs) transform AI but pose challenges like inaccuracies and data protection. Knowledge Graphs enhance LLM accuracy and safeguard data. Discover how they address these issues effectively.
If you know of any other events, programs, or worthwhile resources for information architecture, please
(form) or email
.
From our Community Partners:
The World Information Architecture Digest is a monthly global newsletter featuring Information Architecture perspectives and resources for learning and professional development, as well as general news about the association behind World IA Day.

NEXUS: A Brief History of Information Networks From the Stone Age to AI, by Yuval Noah Harari
Book Feature
Intercom’s blog needed a refresh. Lacking search functionality and display issues made it a less than ideal experience for readers. Optimal Workshop helped Intercom to make informed, user-focused changes to the navigation, resulting in a new blog that’s easier for readers to use and for Intercom staff to publish on.
Intercom’s blog needed a refresh. Lacking search functionality and display issues made it a less than ideal experience for readers. Optimal Workshop helped Intercom to make informed, user-focused changes to the navigation, resulting in a new blog that’s easier for readers to use and for Intercom staff to publish on.

NEXUS: A Brief History of Information Networks From the Stone Age to AI, by Yuval Noah Harari
Book Feature
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